FAQs
How did you come up with the name Lalli & Moo?
We got our name from our two daughters, Laila and Maggie, whose nicknames are 'Lalli' & 'Moo'. It just had to be!
What types of products are included in your collections?
Our collections feature bag straps, Italian leather handbags, boutique clothing, clothing, scarves & accessories, and jewellery.
Do you sell interchangeable bag straps?
Yes, we have a range of interchangeable bag straps in different colours and designs. Easily clip them onto your go-to shoulder or cross-body bags to find your perfect match.
Where can I find Lalli & Moo Fashion Accessories?
You can find us at Canopy, Ireland, in Wicklow Town. Visit our shop at Unit 1, Prospect House, Church Street, Wicklow Town, A67X395.
What are your shop hours?
We are open from Tuesday to Saturday, 10:30 to 17:00. Please note that we are closed on Sundays and Mondays.
Is shopping on your website secure?
Absolutely! We provide secure shopping to ensure a safe and protected shopping experience for our customers, and we accept payments through various methods, making it convenient for you to complete your purchase.
What is your return policy?
We offer a 14-day return policy. If the item is returned in an unused, saleable condition within 14 days of receiving the order, we guarantee a refund or exchange.
How long does shipping take?
Most orders are processed and shipped within 24 hours (working days). Please allow up to 3-4 days for dispatch as a general guideline.
Are the deliveries trackable?
Yes, all nationwide, UK, and European deliveries are handled by Post and Fastway Couriers and are trackable for your convenience.
What is the delivery cost within the Republic of Ireland.
National Delivery within the Republic of Ireland is €6.80.
Do you offer international delivery?
Yes, we offer delivery to the UK, EU, and other international destinations. Please check our delivery terms for more information on costs and estimated delivery times.
What should I do if I have questions or issues regarding delivery?
If you have any delivery-related inquiries or issues, please reach out to us via our Chat Button, Customer Service Email, or Contact Form. We are here to assist you and resolve any concerns you may have.